Frequently Asked Questions
Everything you need to know about your gear and our service.
How long does shipping take for pro gear?
Standard shipping typically takes 3-5 business days. For custom-fitted equipment, please allow an additional 2-3 days for processing before shipment.
What is your return policy on sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that customized jerseys and used protective gear cannot be returned for hygiene and safety reasons.
Do you offer team or bulk discounts?
Yes, MVP Pro Shop provides special pricing for schools, clubs, and professional organizations. Contact our sales team directly to receive a quote for orders of 12 units or more.
Are the products on MVP Pro Shop authentic?
Absolutely. We are an authorized retailer for all brands we carry, ensuring that every piece of equipment is 100% authentic and backed by the manufacturer's warranty.
How can I track my order status?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support international athletes across Europe and Australia soon.